Support
If you need help with account access, booking issues, payment confirmation, or travel updates, contact our support team.
Contact Email
Response Time
Usually within 24-48 hours on business days (CET).
For Faster Help Include
- Registered email address
- Booking reference (if available)
- Clear description of the issue
- Screenshots (optional)
Company Details
Aviya GmbH
Rheingaustr. 53, 65201 Wiesbaden, Germany
Support Scope
We support app functionality and booking workflow assistance. Airline-specific transport operations (schedule changes, airport handling, flight execution) remain under airline responsibility.